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Support

Stuck? Email.

CodeKiln is made and supported by one person. There is no ticket system and no chatbot — just email that gets read, usually within a few days.

Write to

support@codekiln.app

Whatever it is — a bug, a lesson that does not make sense, a wrong answer that was actually right — include:

  • · What you were doing, and what happened instead
  • · The course and lesson, if it happened in one
  • · Your CodeKiln version (Help → About) and Windows version
  • · A screenshot, if the problem is visible

No account means nothing to look up on this end — the detail you send is everything there is to go on.

Bug report template

What happened:
What I expected:
Course / lesson (if relevant):
Steps to repeat it:
CodeKiln version (Help → About):
Windows version:

Paste it into the email and fill in what you can. Anything you cannot answer, leave blank — a partial report still beats no report.

Check the FAQ first

Safety, privacy, SmartScreen, moving PCs — the common questions are already answered.

Read the FAQ →

Already fixed?

Your bug may be gone in the newest version — updates install over the top and keep your progress.

See what changed →